I don’t mean “Are you a coach?” – though some of you might be, in your role at work as a manager, in a sports context, or perhaps as a professional. What I’m asking is, when someone needs help, do you provide coaching – or do you advise, give feedback, solve others’ problems for them, criticize, or judge – with the intent of being helpful?
As a professional coach and also one who teaches others to do so, I give a lot of thought to what coaching is and isn’t. And I think the world needs more coaches and fewer critics; more empowerment to think on our own, and less advice.
Think of an example in your own life – as a parent, as a friend or as a leader. When presented with a situation in which someone needs help,
- Do you ask enough questions to fully understand the situation – or do you already know what you think is going on and what they should do?
- Do you listen objectively to understand, or do you listen with a biased ear, one that either agrees or disagrees?
- Do you encourage them to identify strategies and solutions, or do you simply give advice?
And one final question, has anyone ever made a significant change because you told them they should?
In my work, the purpose of coaching is to affect change – create movement and shifts in people’s perceptions, viewpoints and behaviors. And I’m betting that’s the goal of the situation you just thought of. It’s all about change, subtle or substantial.
People change when the factors that create their experience change. In order to do change a person’s experience, we have to:
- Understand the current situation from their perspective.
- Clearly define their desired future or result.
- Understand what it will take to get to the result.
The process I described takes time and patience. It takes dialogue. And it requires a mindset of objectivity (a willingness to suspend our own biases), and positive intent.
In my experience, it works with teenagers, significant others, friends and team members. Here’s a simple version:
- First ask: “What’s going on? What’s causing this situation? What’s the impact?”
- Then ask: “What do you want? And (important!) – What will having that do for you?”
- Finally, ask: “What will it take to get to the result? What are you willing to commit to?”
Do you want to help another change? Try empowering him/her to help their self.
This post appeared originally on The Spirited Woman where Andrea is a blogger. Enjoy it!